About Us

Sheila Portz, HIS

Hearing Instrument Specialist

Hearing loss is very personal to me, I was diagnosed with a hearing loss at the age of 6 and have been wearing hearing aids since I was 16.

In 2013 I started my career in hearing health care and have had the pleasure of fitting thousands of satisfied patients with hearing aids for over a decade. I am committed to coaching patients and those close to them when adjusting to their hearing aids to ensure my patients success story.

Molly Black

Customer Care Coordinator

I am a Customer Care Coordinator and I strive to be the frontline ambassador of our brand, responsible for ensuring a positive experience for every customer. I can handle inquiries, resolve issues, and provide support across the office.

Sue Bevan

Office Manager

I am the office manager with many years experience and have under the skilled guidance of Sheila learned to assist with service of hearing aids and to support our customers with the skills and confidence that they deserve. With experience overseeing daily office operations while delivering exceptional customer service.

Jamie Frederick

Licensed Student Hearing Aid Specialist

I am an 11 year Certified Medical assistant and I am a dedicated Hearing Instrument Specialist student with a strong interest in helping individuals improve their quality of life through better hearing. Currently undergoing academic and hands-on clinical training, I am building expertise in hearing assessments, fitting and adjusting hearing aids, and providing patient-centered care.

Start Your Journey Here

Take your first step toward clearer hearing. Get started with a professional hearing evaluation and experience expert care.

Schedule Appointment

Springfield, OH

2685 Derr Road
Springfield, OH 45503

Call or Text:
(937) 834-4225

Monday & Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 12:00pm
Closed Holidays

Tipp City, OH

1420 W. Main Street
Tipp City, OH 45371

Call or Text:
(937) 834-4225

Tuesday & Thursday: 9:00am – 5:00pm
Closed Holidays